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Case Study • Data-Driven • Construction

Staff Augmentation Success for Beam Living

Beam Living is a premier real estate asset management firm specializing in multi-family properties across the U.S.

CRM Platform Technology-Driven Solutions
client: Beam Living Sep 2026
Beam Living multi-family property portfolio
200%
Increase in
delivery velocity
30+
Sprints
delivered
100K+
Work orders
annually
07
Person
dedicated team
At a Glance
~0
Manual tagging remaining
Near-complete elimination.
~0
Manual tagging remaining
Near-complete elimination.
~0
Manual tagging remaining
Near-complete elimination.
Overview
Beam Living

Scaling a Dedicated Engineering Team for CRM Modernization

A staff augmentation partnership to scale REX development, automation, and compliance tracking for a national property management firm.

200% increase in delivery velocity

AccelOne's engineering support drove a 200% increase in Beam's delivery velocity.

30+ sprints delivered

Delivered more than 30 sprints of continuous improvements to Beam's REX platform.

100K+ work orders annually

Supported an average of 100,000+ work orders created annually within REX.

A 7-person dedicated team

Provided 4 software engineers, 2 business analysts, and 1 QA specialist, working full-time in East Coast business hours.

Solutions

Business Solutions

AccelOne provided a dedicated staff augmentation team that integrated with Beam's internal teams, supporting CRM development, automation, and compliance tracking.

The team included 4 software engineers (full stack and backend), 2 business analysts focused on CRM and process optimization, and 1 QA specialist for automation and testing, engaged full-time on a long-term basis.

The team worked in East Coast business hours to align with Beam's operations, using an agile delivery model built for flexibility and iterative improvement.

the challenge

Search and tagging had become a serious bottleneck

With millions of videos, search and tagging had become a serious bottleneck.

challenge 01

Manual tagging didn't scale

Description here.

challenge 01

Manual tagging didn't scale

Description here.

challenge 01

Manual tagging didn't scale

Description here.

challenge 01

Manual tagging didn't scale

Description here.

The Challenge

The Challenges

01

Limited in-house development resources

Beam's internal team did not have the resources to scale REX on its own, creating a bottleneck for CRM modernization and process automation.

02

Need for specialized, multi-role talent

The engagement required specialized engineers, business analysts, and QA testers working together, not a single generalist role.

03

Cost-effective delivery in East Coast hours

Beam Living needed a team that could work in East Coast business hours to stay aligned with internal operations, while remaining cost-effective compared to local hires.

04

Modernizing Microsoft Dynamics 365 architecture

The engagement required modernizing architecture and automation within Microsoft Dynamics 365, alongside ongoing REX development.

the solution

A hybrid AI video intelligence pipeline built for scale

Description here.

The Impact

Key Impact: Cost Reduction by Three Orders of Magnitude

One of the most significant achievements of this engagement was the reduction of AI processing costs by three orders of magnitude.

By combining on-premises transcription models with selective use of commercial APIs, AccelOne designed a hybrid architecture that:

This approach made the system not only scalable and secure but also economically viable at a massive scale, unlocking growth for Kurator without cost bottlenecks.

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The result was not just faster delivery, but stronger alignment around how

Monetate builds and evolves its platform.

Core 01

Digital leasing and REX optimization.

REX Optimization
Core 02

Automated compliance tracking, covering lead paint, tenant regulations, and local laws.

Safety
Core 03

D&C project management integration.

Responses
Core 04

Concierge and resident experience enhancements.

Projects
Core 05

Natural gas detector installation compliance tracking.

Tracking
Core 06

Workflow automation and custom feature development.

Automation
Beam Living and AccelOne team reviewing a property development model

Technical Solution

AccelOne's team worked within Beam's REX platform and Microsoft Dynamics 365 environment to modernize architecture and deliver the following:

Automation features integrated into REX, reducing manual work and increasing efficiency.

SOLUTION 01

Automation Automation

Real-time compliance tracking aligned with regulatory updates.

SOLUTION 02

Real-Time Real-time

Customized dashboards and reporting tools for enhanced data accessibility.

SOLUTION 03

Dashboards Dashboards

Modernized architecture and automation within Microsoft Dynamics 365.

SOLUTION 04

Workflow Workflow

Major projects delivered through the engagement include:

Under the hood

Open-source intelligence, cloud applied selectively

The pipeline combines open-source models with selective cloud services, running primarily on on-prem GPU infrastructure to deliver production-grade accuracy while avoiding cost, lock-in, and unpredictability.

Tech name

Description

Open Source

Tech name

Description

Open Source

Tech name

Description

Open Source

Tech name

Description

Open Source

This hybrid approach delivers production-grade accuracy while avoiding the cost, lock-in, and unpredictability of cloud-only architectures — making large-scale video intelligence economically sustainable at 2.5M+ video scale.

Project recap
AI-powered video intelligence at massive scale
the outcome

A searchable, time-addressable catalogue spanning millions of hours

What was previously locked behind sparse tagging and manual review is now discoverable at scale — while balancing cost efficiency with production-grade reliability.

before

Hours per batch of manual tagging

Hours per batch of manual tagging

Hours per batch of manual tagging

Hours per batch of manual tagging

after

Minutes of spot-check per batch

Minutes of spot-check per batch

Minutes of spot-check per batch

Minutes of spot-check per batch

The catalogue is now discoverable by:

Title

Description

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partners

Expanding the Partnership

As the early AI and UI initiatives gained traction, the collaboration expanded. AccelOne is now contributing not only to delivery, but to roadmap planning across AI, machine learning, and user experience initiatives.

Austin describes the ongoing dialogue as productive and forward-looking:

"As we work through these initial projects, having the teams weigh in on what the roadmap should look like next has been very productive. We've gained a great set of partners and feedback voices inside of AccelOne."

The partnership now operates at two levels:

  1. Accelerating current initiatives
  2. Accelerating current initiatives

For a platform operating at this level of complexity, that alignment matters.

output

A Model Built on Leverage and Trust

Monetate's goal was simple: Accelerate AI and UI initiatives without slowing the organization down.

What ultimately emerged was a partnership that increased leverage across the entire business.

Senior engineers were embedded quickly. Roadmaps moved faster. AI became part of daily workflows. Collaboration tightened across teams and time zones.

The engagement reduced friction and increased output.

And the relationship continues to expand, with AccelOne contributing to long-term direction beyond the initial delivery.

At this level of complexity, sustainable acceleration is not about adding more people. It's about embedding partners who raise the standard of how the work gets done.

The Approach

Approach

AccelOne built a dedicated staff augmentation team of 4 software engineers, 2 business analysts, and 1 QA specialist, engaged full-time on a long-term basis and integrated directly into Beam Living's internal teams.

The team worked in East Coast business hours to stay aligned with Beam's operations, and used an agile delivery model to support flexibility and iterative improvement across CRM development, automation, and compliance tracking.

Partners

Conclusion

AccelOne's staff augmentation model gave Beam Living a flexible, high-quality, and cost-effective way to scale CRM development.

By integrating dedicated engineering, business analysis, and QA support, AccelOne enabled Beam Living to modernize, automate, and optimize its property management systems for long-term success.

“The AccelOne team has been a great partner and crucial to our work supporting process improvements for the Compliance and Special Projects teams, as well as helping us to better leverage CRM overall in our daily operations.”

- Beam Living Stakeholder

Requirements

Business Requirement

Beam Living needed a skilled, dedicated development team to support CRM modernization and property management process automation. Their key challenges included:

Limited in-house development resources to scale REX, their CRM platform.

A need for specialized engineers, business analysts, and QA testers.

Ensuring a cost-effective, agile team capable of working in East Coast business hours.

Modernizing architecture and automation within Microsoft Dynamics 365.

The Outcome

Results & Impact

Streamlined property management and leasing

Integrated automation features into REX, reducing manual work and increasing efficiency. Enabled real-time compliance tracking with regulatory updates, and enhanced data accessibility with customized dashboards and reporting tools.

Scalability and velocity improvement

Achieved a 200% increase in delivery velocity with AccelOne's engineering support, delivered more than 30 sprints of continuous improvements, and supported an average of 100,000+ work orders annually within REX.

Cost-effective, high-performance talent

Provided high-quality engineers at a cost-efficient rate compared to local hires, with a low turnover rate that ensured continuity in project execution and strong collaboration with Beam Living's internal teams for knowledge transfer and long-term success.

Major projects delivered

Delivered digital leasing and REX optimization, automated compliance tracking across lead paint, tenant regulations, and local laws, D&C project management integration, concierge and resident experience enhancements, natural gas detector installation compliance tracking, and workflow automation with custom feature development.

Frequently asked questions

What did AccelOne provide for Beam Living?
AccelOne provided a dedicated staff augmentation team of 4 software engineers, 2 business analysts, and 1 QA specialist to support CRM development, automation, and compliance tracking for Beam Living's REX platform.
What platform did the team work on?
The team worked on REX, Beam's CRM platform for property and tenant management, and modernized architecture and automation within Microsoft Dynamics 365.
How was the team structured to fit Beam's operations?
The team worked full-time, on a long-term basis, in East Coast business hours to align with Beam's internal operations, using an agile delivery model for flexibility and iterative improvement.
What results did the engagement deliver?
The engagement delivered a 200% increase in delivery velocity, more than 30 sprints of continuous improvements, and support for an average of 100,000+ work orders annually within REX.
What kinds of projects were delivered through this engagement?
Major projects included digital leasing and REX optimization, automated compliance tracking for lead paint, tenant regulations, and local laws, D&C project management integration, concierge and resident experience enhancements, natural gas detector installation compliance tracking, and workflow automation with custom feature development.
Can AccelOne provide staff augmentation for other CRM or property management platforms?
Yes. AccelOne provides dedicated staff augmentation teams, including engineers, business analysts, and QA specialists, that integrate directly with a client's internal team and align with their operating hours and delivery model.
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